Warranty Information
We stand behind our work with comprehensive warranty coverage. Your satisfaction and peace of mind are our priority.
Our Warranty Coverage
We offer comprehensive warranty protection for both our workmanship and the materials we use
Our comprehensive workmanship warranty covers all installation and repair work performed by our certified glaziers.
Coverage Includes:
- Installation defects
- Seal failures
- Frame alignment issues
- Hardware malfunctions
Material warranties are provided directly by manufacturers and vary depending on the specific products used.
Coverage Includes:
- Glass defects
- Frame material issues
- Hardware failures
- Weatherstripping deterioration
Warranty Claim Process
Our simple 4-step process ensures quick resolution of any warranty issues
Contact Us
Call our warranty hotline or email us with details about the issue you're experiencing.
Assessment
We'll schedule a free assessment to evaluate the issue and determine warranty coverage.
Resolution
If covered, we'll repair or replace the affected components at no cost to you.
Follow-up
We'll follow up to ensure you're completely satisfied with the warranty service.
Need to File a Warranty Claim?
While our warranty coverage is comprehensive, the following conditions are not covered:
- Damage caused by extreme weather events (hurricanes, tornadoes, hail)
- Impact damage from accidents or vandalism
- Damage resulting from improper maintenance
- Normal wear and tear from regular use
- Modifications made by unauthorized persons
- Damage from settling or structural movement of building
Maintaining Your Warranty
Proper maintenance helps ensure your warranty remains valid and your glazing performs optimally
Regular Cleaning
Clean glass and frames regularly with appropriate cleaning solutions
Annual Inspections
Schedule annual inspections to catch issues early
Prompt Repairs
Address small issues quickly to prevent larger problems
Warranty Support
Our dedicated warranty team is here to help with any questions or concerns about your coverage
Warranty Hotline
Available 24/7 for urgent warranty claims
+1 (555) 123-WARRANTY
Warranty Email
For non-urgent warranty questions
warranty@esaglazing.com